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The Team

Mrs O’s Caring Hands Homecare has a growing team of local dedicated carers and office staff.

Joan Wilson

Registered Manager – Director

Joan Wilson is the Founding Director of Mrs O’s Caring Hands Homecare. Joan has built a proven track record of caring for people over her 15 year career in the care sector.

She has worked in a range of care roles as Care Worker, Coordinator and Registered Manager. She has qualifications in Health and Social Care and a Diploma Level 5 in Leadership and Management.She is the registered manager for the Branch. 

Her past experience includes starting up branches and developing businesses as well as training senior staff and coordinators.
In 2017 Joan was proud to be a Regional Finalist in the Putting People First Award and Registered Homecare Manager Award at the Great British Care Awards.


Melanie Wealleans

Finance Director

Melanie has been with the company since 2018.
Melanie has been finance manager for 3 years and is now a director of the company.

Melanie has many years of experience with finance and customer service.

Mary Pattinson

Deputy Manager  

Mary has worked for Mrs O’s for several years. She has many years of experience in the industry. 

Stephanie Ireland

Compliance Officer  

Steph has many years of experience in Health and social care. The last 13 years has seen Steph working as a pharmacy dispenser. Steph also worked as an NHS Health Care Assistant in Hospital specialising in surgery and end of life care.

Team of Carers

Each member of the team is trained in core areas such as first aid, person-centred care, moving and handling, safeguarding and dementia. Pre-employment checks are carried out and carers are recruited on the basis of their professionalism and approach to caring.

Get in touch today

To discuss how we can be of service to you or your loved one get in touch today. We would love to hear from you on 01670 457 290 or email us on


We would love to have the opportunity to discuss your home care requirements.

01670 457290

07834 171060

56-60a Front Street, West Bedlington, Northumberland, NE22 5UB

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